I can guarantee you we've seen worse!
We've been creating handwriting jewelry for over ten years, we have seen it all! We've developed LOTS of tricks & techniques for extracting & restoring handwriting. So we can likely use what you have. If we can't, or just need a different photo taken, we will contact you.
We can also look at your image before you order, if you’d like. Please email it to customerservice@heartonyourwrist.com and we are happy to let you know if we can use it.