We offer a 30-day money-back guarantee on everything, even our personalized jewelry. You can see more about our satisfaction guarantee here.
In the unlikely event you are not thrilled with your jewelry when it arrives, we will take care of you. We will try to find something else for you that you will love, or provide you with a return authorization number so you can return your item. Send the unworn item back to us within 30 days of receipt and we will give you a full refund, minus any shipping charges (we will deduct $5 for any orders that were shipped with shipping).
It's almost impossible to find a company that takes back items that have been personalized, so why do we do it?
First, we stand behind our products with our quality materials and expert craftsmanship, so we rarely get return requests.
More importantly, we want you to love your jewelry, and we would never want you to feel stuck with something you didn't love!
We'll treat you the way we like to be treated, and hope that we can earn your business another time.